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Your Small Business Telephone Systems Must Haves

The most important decision that a business has to make at the start is what small business telephone system it should choose. It is of utmost importance because it’s one important touch point, through which your customers, business partners, suppliers, employees and other parties will interact with you. A good decision can greatly enhance your productivity and lower your cost.

It is very important therefore to have the knowledge of how each works and what is its cost before making any final decisions.

Some of the basic features you might want to take advantage of are:

- Auto attendant: An automated voice call receiving where a automated recorded voice receives the call.
- Multiple extensions: Can provide extensions for multiple users.
- Call Forwarding: Allows you to forward call to any other 0800 number if you are unavailable.
- Call Waiting: Usually a music is played with a recorded message to keep on the line till someone attends the call.
- Call Holding: Allows calls to be on hold.
- Voice Mail: Recorded messages can be forwarded to email.
- Faxing capacity: Has got a facility of sending and receiving faxes.

Some additional features you might want:

•    A call recording feature
•    An audio recording function emails the recording as an attachment
•    Voice to E-mail

Small business telephone systems that provide these additional features can greatly increase the productivity and the professional image of the business. These cutting edge features are designed cater to the needs of small businesses and to improve their efficiency and professionalism and the use of 0800 numbers.

For more information on other non geographical numbers such as 0845 numbers and 0844 numbers please contact 08 Direct.